Example indicators of compliance

Top managers can describe the priorities and strategies that they have in place to manage the organisation’s business risks.

Everyone has undertaken learning and development in line with the organisation’s regulatory requirements and business risks.

Managers can describe those activities that pose a business risk within their area, and the actions that they are taking to manage that risk.

Employees throughout the organisation understand their roles and responsibilities in relation to business critical activities.

Examples of what this means in practice

Part of your policy will be a stated commitment to improve competence at organisational, team and individual levels.

You will have identified the key roles and responsibilities of all those individuals involved in the competence management system (CMS) and you will have a named senior manager responsible for the organisation’s overall CMS.

You have identified how you will manage change to ensure that competence is assured during periods of change or re-structuring.